Privacy policy – Dragonlux

Last Updated: June 2026

At Dragonlux, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

Dragonlux

Website: https://dragonlux.co/

Email: support@dragonlux.co

Phone: +1 (217) 409-3187

Address: 800 W El Camino Real, Mountain View, CA 94040, United States

2. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full Name
Billing Address
Shipping Address
Email Address
Phone Number
Payment Information (processed securely by our payment provider)
Order History

Automatically Collected Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Referring Website Information

3. How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer support
Communicate order updates
Improve website performance and user experience
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional communications (only where permitted by law)

4. Payment Processing

All payments are securely processed through Stripe.

Dragonlux does not store or have direct access to your complete payment card information. Payment information is handled according to Stripe’s security and privacy standards.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Remember user preferences
Improve website functionality
Analyze website traffic
Enhance user experience
Support marketing and advertising efforts

You may disable cookies through your browser settings, although some website features may not function properly.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary to:

Process payments
Deliver orders
Provide website services
Comply with legal requirements
Prevent fraud and security threats

These service providers are required to protect your information and use it only for authorized purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

Fulfill business purposes
Maintain records
Comply with legal obligations
Resolve disputes
Enforce agreements

9. Your Privacy Rights

Depending on your location and applicable laws, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing activities
Request a copy of your personal data

To exercise these rights, please contact us using the information provided below.

10. Email Marketing

If you subscribe to our marketing communications, we may send promotional emails regarding products, offers, and updates.

You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails or by contacting us directly.

11. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take steps to remove it.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

13. California Privacy Rights

If you are a California resident, you may have additional rights regarding your personal information under applicable California privacy laws. You may contact us to request information regarding these rights.

14. Changes to This Privacy Policy

Dragonlux reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date. Continued use of the website following changes constitutes acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: