Shipping Information

    Thank you for shopping with Dragonlux. We are committed to providing fast and reliable shipping services to our customers throughout the United States.

    Order Processing Time

    • Order Cut-Off Time: 5:00 PM (Pacific Standard Time – PST)
    • Handling Time: 0–1 Business Day (Monday through Friday)

    Orders placed before 5:00 PM PST are typically processed the same business day. Orders placed after the cut-off time, on weekends, or on holidays will be processed on the next business day.

    Shipping Time

    • Transit Time: 1–2 Business Days (Monday through Friday)

    Once your order has been processed and shipped, it generally arrives within 1–2 business days depending on the destination and carrier availability.

    Shipping Cost

    ✅ Free Standard Shipping on All Orders Within the United States

    We proudly offer free shipping on every order delivered within the United States. No minimum purchase is required.

    Shipping Destinations

    We currently ship to addresses within the United States.

    Order Tracking

    Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor the progress of your shipment.

    Delivery Delays

    While we strive to deliver orders within the estimated timeframe, occasional delays may occur due to weather conditions, carrier issues, holidays, or other unforeseen circumstances beyond our control.

    Incorrect Shipping Information

    Please ensure that your shipping address is accurate and complete when placing an order. Dragonlux is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

    Lost or Damaged Packages

    If your package arrives damaged or appears to be lost in transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to resolve the issue promptly.

    Contact Information

    Dragonlux

    Website: https://dragonlux.co/

    Email: support@dragonlux.co

    Phone: +1 (217) 409-3187

    Address: 800 W El Camino Real, Mountain View, CA 94040, United States

    We appreciate your business and thank you for choosing Dragonlux.