Terms and Conditions

Last Updated: June 2026

Welcome to Dragonlux. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with any part of these Terms, please do not use our website.

1. Company Information

Dragonlux

Website: https://dragonlux.co/

Email: support@dragonlux.co

Phone: +1 (217) 409-3187

Address: 800 W El Camino Real, Mountain View, CA 94040, United States

2. Use of Website

By using this website, you represent that:

You are at least 18 years old or have permission from a parent or legal guardian.
You will use the website only for lawful purposes.
You will not engage in any activity that could damage, disrupt, or interfere with the website or its services.

We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe a user has violated these Terms.

3. Products and Pricing

We strive to provide accurate product descriptions, images, and pricing information. However, errors may occasionally occur.

Dragonlux reserves the right to:

Correct pricing errors.
Modify product descriptions.
Discontinue products without notice.
Limit quantities available for purchase.

Prices are listed in U.S. Dollars (USD) unless otherwise specified.

4. Orders

When placing an order, you agree that:

All information provided is accurate and complete.
You are authorized to use the selected payment method.
Your order may be subject to verification before processing.

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, product availability issues, pricing errors, or violations of these Terms.

5. Payments

All payments are processed securely through Stripe.

By submitting payment information, you authorize Dragonlux and its payment processing partners to charge the applicable amount for your purchase.

We do not store complete payment card information on our servers.

6. Shipping

Shipping times and delivery estimates are provided for informational purposes only and may vary due to circumstances beyond our control.

Please review our Shipping Policy for complete details regarding shipping, handling, delivery times, and order processing.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers may request eligible returns within the stated return period. Approved refunds will be issued to the original payment method according to our refund policy.

8. Intellectual Property

All content on this website, including but not limited to:

Logos
Images
Product descriptions
Graphics
Text
Website design

is the property of Dragonlux or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Dragonlux shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use of the website
Purchase of products
Delays in delivery
Service interruptions
Technical errors

Our maximum liability shall not exceed the amount paid for the product purchased.

10. Disclaimer

The website and all products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, except as required by law.

We do not guarantee that the website will operate without interruption or be free from errors.

11. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

You agree to notify us immediately of any unauthorized access or use of your account.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Third-Party Services

Our website may contain links to third-party websites or services. Dragonlux is not responsible for the content, policies, or practices of third-party websites.

14. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the United States and the State of California, without regard to conflict of law principles.

15. Changes to These Terms

Dragonlux reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page and become effective immediately upon publication.

Your continued use of the website after updates constitutes acceptance of the revised Terms.

16. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us: